- Have any Question?
- info@abc-afc.com
Only Few Seats Left – Enroll Now
Only Few Seats Left – Enroll Now
200+ FIVE STAR REVIEWS
Tony Curtis has spent 35+ years in dealership fixed operations and has trained teams across the country. He built this platform after watching the same thing happen at store after store: good people stuck in the role they were hired into, and dealerships hiring managers from outside because nobody inside had been taught the next job.
The material here is not theory. It is the greeting he used at the driver’s window, the closing percentages he held his advisors to, the presentation order that gets a customer to a yes, and the documentation standard that keeps a repair order defensible. It is written the way he would explain it to a new advisor on the drive.
The goal is a department where the person who deserves the promotion is also ready for it.
Five minutes a day, because that is what a service department can actually give you. Quizzes, because a process you cannot recall is not a process you have. Role tracks that stack, because the point is not to certify someone where they are. It is to get them ready for where they are going.
